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Customer Experience Executive

Revolutionize your Customer Experience with the latest AI tools and industry best practices. 

Our CX Executive will work closely with your team, your Customer Communication Management platform (Zendesk, Intercom, Wix Answers, etc) to either improve, or build from scratch, a top-performing, lean and highly professional Customer Support department.

From $125 USD per hour

What a CX Executive will bring

  • Boosted CSAT to 90%+

  • Thorough Quality Assurance (QA) processes

  • Increased upselling rates

  • A robust support flow that automates 88% of support requests

  • A feedback collection system that communicates directly to the product team

  • Comprehensive employee training materials and knowledge-base

  • Strategy and Reporting framework

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